Tags: Dorset

Success for popular local concierge

22 Oct 2013

Success for popular local concierge

Longstanding and popular local Head Concierge, Colin Parkes from Careys Manor Hotel & SenSpa has been awarded the prestigious title of ‘Concierge of the Year – Regional Member Award’ winner.

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Having been many guests first point of contact when arriving at Careys Manor Hotel & SenSpa for over 30 years, Colin Parkes offers a warm welcome, a friendly smile and a personal touch to the entrance of the stunning 17th century manor house.

As one of the hotel’s longest serving employees, Colin takes great pride in his work, something that is clearly evident in reviews left by many guests staying at the hotel. Now in recognition of his exemplarily customer service and his outstanding contribution to the industry as a whole, Colin has been awarded the acclaimed title of ‘Concierge of the Year – Regional Member’ in the eighth Morris Golden Keys Concierge Awards 2013.

The ceremony, held at the Park Plaza Westminster Bridge hotel in London this month, brought together members of the Golden Keys Concierge from all over the country to celebrate the best of all the industry has to offer.

Having been awarded the winner of the well-respected category, Colin explains his delight:

“I am truly grateful to have been selected as the Regional winner of the Golden Keys Concierge Awards, especially in a category with such strong competition. As Head Concierge, my job revolves around customer service and I guess it’s just something that comes naturally, although I certainly do not take it for granted.

“Being lucky enough to be able to call Careys Manor Hotel my place of work and the New Forest my home, I relish the opportunity to introduce the wonders of the area to guests arriving for their stay. Despite having worked at Careys Manor for the past 31 years, I never get tired of meeting all of the wonderful people I have the opportunity to speak to on a daily basis; I honestly couldn’t imagine a job I would rather do.”

Colin has enjoyed being part of the Careys Manor Hotel & SenSpa family and looks forward to many more years of sharing his passion and knowledge with guests he meets - he even asserts that the hotel is not a job but a way of life and that if you cut his arm off it would read ‘Careys Manor’ in the middle, just like a stick of rock.

To meet Colin for yourself or to experience some of the fantastic facilities at Careys Manor & SenSpa please visit www.careysmanor.com or call 01590 623551.

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