2018 Bride: The Wedding Awards – Exceptional Customer Service Award sponsor
23 Oct 2017
Richardson's Leisure Ltd - sponsor of the Exceptional Customer Service Award in the 2018 Bride: The Wedding Awards details why businesses should enter and brides should nominate in the category
The deadline for the 2018 Bride: The Wedding Awards, in association with the EDP and sponsored by Marry in Norfolk, is closing in and if you feel your business delivers first-class customer service, this award could be just for you. Find out more about the category sponsor for the Customer Service Award, Richardson's Leisure Ltd, and discover why brides should nominate and businesses should enter by 3rd November 2017.
Bride: The Wedding Awards category: Exceptional Customer Service
What geographic area does your business cover?
Norfolk, The Broads National Park
What does your business do? How does it stand out from the competition?
At Richardson’s we provide fantastic holiday experiences in the Broads National Park and on the Norfolk Coast. At Hemsby Beach Holiday Park we offer value for money, family fun holidays. From our Stalham Marina we offer the largest range of motor cruisers for hire on the Broads. With more than 70 years’ experience in the leisure and tourism industry, customers are at the very heart of our business, and that means exceptional customer service is a vital part of what we do. We are in the business of creating memories that last a lifetime. both on the Broads or by the sea. Delivering customer service that is second to none makes us stand out from the crowd.
How long has your business been running?
Why are you sponsoring the 2018 Bride: The Wedding Awards?
We believe customer service is a vital part of any business, and so we are sponsoring the Bride: The Wedding Awards ‘Exceptional Customer Service’ category for this exact reason. We believe recognising exceptional customer service is important to encourage businesses to continue focusing on this vital area and on improving the customer experience – great customer service can make life-long customers.
Why should a business enter your category?
Businesses who pride themselves on offering Exceptional Customer Service should enter our category for the chance to be recognised for their contributions to providing an excellent customer experience. With social media becoming ever more prevalent, customer service has become extremely vital to the customer experience and businesses who embrace all areas of customer service should enter.
What advice would you give to a business entering your category?
Businesses entering our category should be listening to their customers, reacting to feedback to improve their customers’ experiences. Entrants should also remember who at their business delivers their customer service and how important it is to equip their team with the best skills and assess their team’s performance. Remembering that going that extra step to serve your customers delivers fantastic business results.
Why should a couple nominate one of their wedding suppliers in your category?
Couples should nominate one of their wedding suppliers for the ‘Exceptional Customer Service’ award where they have experienced excellent customer service. Whether something big or small, if a couple believes they received exceptional customer service from one of their wedding suppliers then they should enter them for our category.