2018 Bride: The Wedding Awards – Exceptional Customer Service Award sponsor

23 Oct 2017

Richardson's Leisure Ltd - sponsor of the Exceptional Customer Service Award in the 2018 Bride: The Wedding Awards details why businesses should enter and brides should nominate in the category

Image gallery

Image gallery

The deadline for the 2018 Bride: The Wedding Awards, in association with the EDP and sponsored by Marry in Norfolk, is closing in and if you feel your business delivers first-class customer service, this award could be just for you. Find out more about the category sponsor for the Customer Service Award, Richardson's Leisure Ltd, and discover why brides should nominate and businesses should enter by 3rd November 2017.

Richardson's Leisure Ltd
The Staithe, Stalham, Norfolk, NR12 9BX
Email: info@richardsgroup.net
Website: www.richardsonsholidayparks.co.uk
Telephone: 01493 809 907

Bride: The Wedding Awards category: Exceptional Customer Service 

What geographic area does your business cover? 

Norfolk, The Broads National Park

What does your business do? How does it stand out from the competition?

At Richardson’s we provide fantastic holiday experiences in the Broads National Park and on the Norfolk Coast. At Hemsby Beach Holiday Park we offer value for money, family fun holidays. From our Stalham Marina we offer the largest range of motor cruisers for hire on the Broads. With more than 70 years’ experience in the leisure and tourism industry, customers are at the very heart of our business, and that means exceptional customer service is a vital part of what we do. We are in the business of creating memories that last a lifetime. both on the Broads or by the sea. Delivering customer service that is second to none makes us stand out from the crowd.

How long has your business been running?

73 years

Why are you sponsoring the 2018 Bride: The Wedding Awards?

We believe customer service is a vital part of any business, and so we are sponsoring the Bride: The Wedding Awards ‘Exceptional Customer Service’ category for this exact reason. We believe recognising exceptional customer service is important to encourage businesses to continue focusing on this vital area and on improving the customer experience – great customer service can make life-long customers.

Why should a business enter your category?

Businesses who pride themselves on offering Exceptional Customer Service should enter our category for the chance to be recognised for their contributions to providing an excellent customer experience. With social media becoming ever more prevalent, customer service has become extremely vital to the customer experience and businesses who embrace all areas of customer service should enter. 

What advice would you give to a business entering your category?

Businesses entering our category should be listening to their customers, reacting to feedback to improve their customers’ experiences. Entrants should also remember who at their business delivers their customer service and how important it is to equip their team with the best skills and assess their team’s performance. Remembering that going that extra step to serve your customers delivers fantastic business results.

Why should a couple nominate one of their wedding suppliers in your category?

Couples should nominate one of their wedding suppliers for the ‘Exceptional Customer Service’ award where they have experienced excellent customer service. Whether something big or small, if a couple believes they received exceptional customer service from one of their wedding suppliers then they should enter them for our category.


Read all about the entry details and available categories for the 2018 Bride: The Wedding Awards here and submit your entry or nominate your suppliers at bridetheweddingawards.co.uk.

Related content

supplier finder

Get a quote

Looking for that perfect local supplier?
Let us know what you need and we’ll start looking for you.

supplier finder

Find a supplier

Search over 200,000 Suppliers in the UK.



Everything for your wedding

Top travel tips for 2022 honeymoons

Before you book your holiday of a lifetime, read this useful guide containing t...

Wedding Photo of the Week: Tracey Warbey Photography

Each week we’re inviting all wedding photographers to submit their images to be Bri...

Take a closer look: The Blossom Collection 2022 from Temperley Bridal

The latest collection from bridal designer Alice Temperley celebrates the freedom of love...

TREND ALERT: Rust is the wedding colour of the moment

Rust is breaking through as a leading wedding colour and looks set for further succe...

Grace Loves Lace launches Coco Loco bridal collection

The new mainline collection from Grace Loves Lace targets the bride who embraces her...

Looking for that perfect local supplier?
Let us know what you need and we’ll start looking for you.